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	<title>Comments on: Should Fan Page Owners Send Company Updates?</title>
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	<link>http://www.houseofzane.com/2010/01/should-fan-page-owners-send-company-updates/</link>
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		<title>By: Zane</title>
		<link>http://www.houseofzane.com/2010/01/should-fan-page-owners-send-company-updates/comment-page-1/#comment-1392</link>
		<dc:creator>Zane</dc:creator>
		<pubDate>Mon, 04 Jan 2010 16:16:14 +0000</pubDate>
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		<description>Hi Robin-

Thanks for the comment (thanks to Matt and Sara, too!). 

I just took a look at your Fan Page, and- so far- it looks really good to me! You have photos and video, pertinent info, and interactivity. I can tell you that you&#039;re already ahead of most people who first create a Fan Page.

If you have any questions, or if I can help in any way, I&#039;d be more than happy to assist :)</description>
		<content:encoded><![CDATA[<p>Hi Robin-</p>
<p>Thanks for the comment (thanks to Matt and Sara, too!). </p>
<p>I just took a look at your Fan Page, and- so far- it looks really good to me! You have photos and video, pertinent info, and interactivity. I can tell you that you&#8217;re already ahead of most people who first create a Fan Page.</p>
<p>If you have any questions, or if I can help in any way, I&#8217;d be more than happy to assist <img src='http://www.houseofzane.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>By: Robin Taylor Roth</title>
		<link>http://www.houseofzane.com/2010/01/should-fan-page-owners-send-company-updates/comment-page-1/#comment-1387</link>
		<dc:creator>Robin Taylor Roth</dc:creator>
		<pubDate>Mon, 04 Jan 2010 06:01:47 +0000</pubDate>
		<guid isPermaLink="false">http://www.houseofzane.com/?p=285#comment-1387</guid>
		<description>I agree with all of you about the e-mail updates. Surely there are options that fans can select, to limit that, even if the page owner doesn&#039;t get it right.

That said, I am having a great deal of difficulty getting my Facebook Fan page to function the way I&#039;d like it to. Facebook widgets and apps leave much to be desired. Controlling what updates go where may fall into the same bucket.

... Robin</description>
		<content:encoded><![CDATA[<p>I agree with all of you about the e-mail updates. Surely there are options that fans can select, to limit that, even if the page owner doesn&#8217;t get it right.</p>
<p>That said, I am having a great deal of difficulty getting my Facebook Fan page to function the way I&#8217;d like it to. Facebook widgets and apps leave much to be desired. Controlling what updates go where may fall into the same bucket.</p>
<p>&#8230; Robin</p>
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		<title>By: Sara Bonert</title>
		<link>http://www.houseofzane.com/2010/01/should-fan-page-owners-send-company-updates/comment-page-1/#comment-1384</link>
		<dc:creator>Sara Bonert</dc:creator>
		<pubDate>Sun, 03 Jan 2010 22:53:26 +0000</pubDate>
		<guid isPermaLink="false">http://www.houseofzane.com/?p=285#comment-1384</guid>
		<description>&quot;does joining a company group constitute consent to receive messages in your Facebook inbox?&quot; 
Nope. 

You&#039;re right that those posts were great wall updates, but not great emails.  Basically if there was some personal value in the message for you to know, then an email may be warranted.  But those emails personally provide you no value, and are simply for the benefit of the business. 

They are lucky to have a friend like you point this out before they lose their entire fan base that I am sure they are working hard to build.</description>
		<content:encoded><![CDATA[<p>&#8220;does joining a company group constitute consent to receive messages in your Facebook inbox?&#8221;<br />
Nope. </p>
<p>You&#8217;re right that those posts were great wall updates, but not great emails.  Basically if there was some personal value in the message for you to know, then an email may be warranted.  But those emails personally provide you no value, and are simply for the benefit of the business. </p>
<p>They are lucky to have a friend like you point this out before they lose their entire fan base that I am sure they are working hard to build.</p>
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		<title>By: Matt Dollinger</title>
		<link>http://www.houseofzane.com/2010/01/should-fan-page-owners-send-company-updates/comment-page-1/#comment-1383</link>
		<dc:creator>Matt Dollinger</dc:creator>
		<pubDate>Sun, 03 Jan 2010 22:30:52 +0000</pubDate>
		<guid isPermaLink="false">http://www.houseofzane.com/?p=285#comment-1383</guid>
		<description>Zane,

I completely agree with you.  I (unfortunately) have stopped accepting &quot;fan page&quot; requests from agents that I really like (and companies) for this simple fact.  This is stuff that should be going on your wall or blog - hell, maybe even a 2x a month announcement that brings it all together. 

What I think that all of these people are forgetting is what makes social media magical is one word - engagement.

How in the hell is this (above samples) engaging?  What am I supposed to do with it?  How do I comment on it?  What does it really mean to me? 

If there is no engagement, then this is just blanket bullhorn chest beating.  Way to go - you have joined the masses.

I think also that one of the most often times overlooked part of developing these types of campaigns is answering what I believe to be the very first question:
&quot;Who is your audience?&quot;

By answering this question you will know what, how and how often to talk about something.  (i.e. if your audience is other agents - why the hell talk about your listings?  If you audience is your client base - why are they interested in your recruiting efforts (unless it brings them some value)).

I haven&#039;t seen a good &quot;fan page&quot; outside of the major players yet.  My thought is that there really isn&#039;t enough &quot;value&quot; for consumers AND/OR agents to really get them to engage or come back.  That&#039;s just my 2 cents though - and I&#039;m far from an expert.

Matt</description>
		<content:encoded><![CDATA[<p>Zane,</p>
<p>I completely agree with you.  I (unfortunately) have stopped accepting &#8220;fan page&#8221; requests from agents that I really like (and companies) for this simple fact.  This is stuff that should be going on your wall or blog &#8211; hell, maybe even a 2x a month announcement that brings it all together. </p>
<p>What I think that all of these people are forgetting is what makes social media magical is one word &#8211; engagement.</p>
<p>How in the hell is this (above samples) engaging?  What am I supposed to do with it?  How do I comment on it?  What does it really mean to me? </p>
<p>If there is no engagement, then this is just blanket bullhorn chest beating.  Way to go &#8211; you have joined the masses.</p>
<p>I think also that one of the most often times overlooked part of developing these types of campaigns is answering what I believe to be the very first question:<br />
&#8220;Who is your audience?&#8221;</p>
<p>By answering this question you will know what, how and how often to talk about something.  (i.e. if your audience is other agents &#8211; why the hell talk about your listings?  If you audience is your client base &#8211; why are they interested in your recruiting efforts (unless it brings them some value)).</p>
<p>I haven&#8217;t seen a good &#8220;fan page&#8221; outside of the major players yet.  My thought is that there really isn&#8217;t enough &#8220;value&#8221; for consumers AND/OR agents to really get them to engage or come back.  That&#8217;s just my 2 cents though &#8211; and I&#8217;m far from an expert.</p>
<p>Matt</p>
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